Privacy Policy

At Codrenic Technologies India Private Limited, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including the Emergency Trigger system, our website, and any related applications. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: Name, email address, phone number, and emergency contact details.
• Device Information: Hardware and software details, device identifiers such as MAC and IP addresses.
• Usage Information: Logs related to alerts, including timestamps and notification history.
• Location Data: Real-time location during alerts (with consent).
• Communication Data: Messages sent through SMS, WhatsApp, email, and voice call functionality.

2. How We Use Your Information

• To provide services and facilitate emergency alerts.
• To improve system functionality and user experience.
• To ensure security and protect against unauthorized access.
• To comply with legal obligations and fulfill regulatory requirements.
• To communicate updates, service changes, or customer support.

3. Information Sharing

• Emergency Contacts: During alert activation for rapid response.
• Third-Party Service Providers: For messaging, voice calls, and hosting services.
• Legal Compliance: When required to comply with applicable laws.
• With Consent: Sharing beyond the above scenarios only with explicit consent.

4. Data Retention

Personal data and alert logs are retained for a specified period in line with operational and legal requirements.

5. Security Measures

We employ end-to-end encryption, role-based access control, and conduct regular security audits to safeguard your data against unauthorized access.

6. Your Rights

• Access, update, or delete your information.
• Withdraw consent for data processing.
• Lodge a complaint with data protection authorities if your rights are violated.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal obligations. Updates will be posted on our website with the effective date.

9. Contact Us

For questions, please reach out to us at privacy@Codrenic.com.